IT Operations Support Service - List of Manufacturers, Suppliers, Companies and Products

IT Operations Support Service Product List

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IT Operations Support Service "Product/System Help Desk"

Focus on your core business with help desk outsourcing! Contribute to improving customer satisfaction and reducing workload.

The "Product/System Help Desk (Technical Help Desk)" is an IT operation support service that provides 24/7 support throughout the year, especially when it is difficult to respond during off-hours such as late nights or holidays. Our experienced SEs will assist on behalf of our customers. By complementing the areas that customers cannot handle in the operation and maintenance of their products and systems, we can support users more broadly. We respond flexibly to customer requests, so please feel free to consult with us. 【Features】 ■ Flexible support from 24/7 availability to specific time slots as requested (only during nights or holidays, weekdays only, etc.) ■ Our employees, who are strong in IT technology, will respond as operators, enabling a wide range of IT-related support ■ Support for individual operations, remote access, registration tasks, and more *For more details, please download the PDF or feel free to contact us.

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[Case Study of Prizant] Tailing Co., Ltd.

A case where our company (CCS) developed a attendance management system for tailoring!

We would like to introduce a case where "Plizanter" was adopted for attendance management and other purposes in the nursing care welfare sector operated by Tailing Co., Ltd. At the company, most operational documents related to applications, reports, and attendance were managed on paper. Currently, by using our product for digitization, paper operations have been eliminated, and by integrating with Slack, information sharing has become smooth and speedy. 【Case Overview】 ■Challenges - The checking process was very burdensome, and we were considering whether digitization could make it easier for employees. ■Results - It has become possible to search for past information, and information that could not be found before due to paper storage can now be easily retrieved. *For more details, please download the PDF or feel free to contact us.

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